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Aan is a Saudi brand with a timeless design that fits with the changes of time reflecting simplicity, pride and passion; The elements that each of you needs to unlock your potential.

Terms and Conditions

Terms and Conditions


First of all, we welcome you to the Aan website (www.aan.sa).

If you use this website, you must comply with the terms and conditions listed below. We also ask you to read the privacy policy and your personal information.

Our valued customers, the terms and conditions policy may change from time to time without prior notice, and there may be any change to the request, but if your request is confirmed, we will not be able to make any change in it.


Copyrights:-

All contents of the ANN website such as marks, trade names, appearance, designs, images or any other form are reserved under the laws issued in the Kingdom of Saudi Arabia regarding copyright.

We grant you permission to copy electronically and print some pages of the site for the purpose of purchasing, replacing or retrieval of products only, and that any other use is not limited to purchase, replacement and retrieval, as it is strictly prohibited and holds you legally responsible unless we authorize it in that time.


Typos:-

Aan seeks to provide products with accurate information and clear pricing, and some typographical errors may occur during the formulation and writing of information and prices, and in the event that incorrect information or a wrong price was written, it has the right to reject or cancel any error that occurred for this product.

In the event of any error, the site has the right to contact you to obtain some instructions or cancel your order.


Use of the site:-

The site warns its customers to do any act that has been banned and classified as a crime (such as hacking - slander - harassment) or in any way via e-mail or chat page in any language used in bad faith.

It is also prohibited to impersonate others inside the site by employees or representatives of the site or other members or users of the site.

It is not possible to upload any kind of threat, abuse or defamation, as well as abusive and illegal advertisements within the ANN website. If any prohibited act was mentioned and not mentioned and classified as a crime, Zyros has the right to take the necessary penalty against the perpetrator.


third party:-

It is the right to provide a third party with the service of buying, selling and displaying for those interested in the brand that does not monitor the third party in what it offers, and the third party bears full responsibility for what is offered by it, and the third party bears any violation of non-compliance by it.

Privacy:-

Kindly review the Zyros Privacy Policy to learn about our practices regarding personal information.


terms of sale:-

1- Eligibility

They are the persons who are legally and legally authorized to carry out the business of buying and selling and concluding contracts on the Internet in accordance with the laws and regulations of the Kingdom of Saudi Arabia.

In order for you to make purchases through the website, you must register your name, last name, email address, a non-fake mobile number, payment details and a valid address in order to provide you with billing and other required information.

You represent and warrant that all payment details you provide are valid, complete and correct and that you are the person referred to in the billing information provided.

When you purchase a product from the website, the site has the right to view and verify the credit card and to transfer, send or obtain your credit card information or your reporting information and to certify your identity as we deem necessary, and that this personal information may be disclosed to a credit reference or To combat fraud and fraud and may keep a record of that information.

2- ordering products

The products available on the Website, or samples or gifts with purchases offered by you are for personal use or gifts only and you may not sell any products you purchase or otherwise obtain from Ann.

There may be a difference in the design of the outer shape of (the package - carton) of the product received by the customer and the image of its presentation on the Ann website, due to the issuance of a newer design for the package or the outer carton of the product by the Ann website and the manufacturer, but that does not mean the difference in the content of the product and we are in To ensure this, as we seek to periodically update the product packaging and product images on the site.

Products offered for sale on the Website are subject to acceptance and availability, and if for any reason we are unable to after placing an order for an unavailable product, we will inform you as soon as possible and cancel your entire order.

All orders are subject to acceptance, and we reserve the right to refuse or cancel the order for any reason, including inaccuracies or errors in the product or pricing information, or we are unable to obtain authorization to charge the price, or because delivery restrictions apply to a particular part, or because the part ordered does not meet our quality control standards and is being recalled, or because it does not meet the eligibility criteria set out in the Terms and Conditions or because of any other problem that we discover

You will now keep a record of your transactions for at least ten years.

Once your order has been placed, you will receive an email with your order details. This email is not an acceptance of your request, but rather a confirmation that we have received your request.

One of our agents will contact you to confirm your order and in the event that our agent cannot reach you on the number you provided when registering, you will receive an email asking you to respond to confirm your order. Even in the absence of confirmation, the initial request will also be processed, and in the event that the request is not canceled, the acceptance of your request will have been completed when we finish filling it, and at this moment you will receive a second email to confirm that your request has been accepted and sent.

Accordingly, the sales contract is concluded in the Kingdom of Saudi Arabia at the moment of approval, and the language of the contract will be Arabic.

We may refuse to process an order for any reason and may refuse to send to anyone at any time in our sole and absolute discretion, and we will not be liable to you or any third party for any product we withdraw from, including any samples or gifts with purchases, from the Website, whether this product is sold or not, and we have no responsibility for our deletion, testing, auditing or editing of any material or content on the Website, our refusal to process a transaction, or the invalidation or suspension of any transaction after initiation of a transaction processing.

We make every effort to ensure that all details on the Website are accurate, however from time to time we may discover an error in the pricing of Products, and if we discover an error in the price of a Product included in your order we will inform you as soon as possible.

  We will not be obligated to accept or fulfill an order for a product that was advertised at an incorrect price, and we reserve the right to cancel such an order that has already been accepted or is on its way to you. In the event that you order a product with the wrong price, we will send you an email or call you by phone to inform you that we have not accepted your order or that your order has been cancelled.

If you have already paid for the product, we will refund the full amount as soon as we can, and in the event of returning those products on their way to you, we will process the refund to you once we receive the products.

By confirming your purchase at the end of processing the order, you agree to accept and pay the full amount due for the product as set out in your order, including any delivery charges applicable to that order

3- Prices and payment policy

Prices include the applicable value added tax on the day of the order, and any change in the applicable value added tax rate will be automatically reflected in the price of the products that you now offer for sale on its website.

value added tax

Prices are inclusive of the applicable value added tax on the day you place your order, and any change in the applicable value added tax rate will be automatically reflected in the price of products sold by Zyros via its website.

Tax number: (310137627300003)

All forms of credit card payments are subject to data validation and authorization checks by the card issuer, and if the credit card issuer refuses to authorize the payment, we will not be responsible for any delay or non-delivery, we will cancel your order and may contact you to choose an alternative method to pay.

The data on the credit card used for payment must match the exact credit card holder information, that information registered with the card issuer. You also confirm that the credit card used is yours or that you have been specifically authorized by the credit card owner to use it.

No credit card data will be stored, sold to, displayed on or rented to any third parties except in connection with our online payment gateway service provider.

4- Delivery

It delivers products within the Kingdom of Saudi Arabia, and at our discretion, your order is expected to arrive within two (2) to seven (7) business days starting from the day your order is confirmed by email depending on your region.

When you choose the payment on receipt service, the fees for this service (20) riyals are added to the order price, and it will be displayed in your local currency separately in the application form during the process of checking and reviewing the payment. If the product is returned, the fees for the cash on delivery service are not refundable.

If no one is available to receive your order, you will have the option to arrange an alternate delivery date or obtain additional information about receiving your order from the delivery company, and if you cannot receive your order in the second delivery attempt, you may have to pay an additional delivery fee for any further delivery attempt .

Orders are delivered from Saturday to Thursday, excluding Friday and public holidays.

 

5- Customs fees and domestic and international shipments

The amount shown in the order is the amount of the products, and any additional amounts collected by customs after shipment are not affiliated with the ANN website, and you can view the shipping fees of shipping companies.

6- Cancellation, returns and exchange policy

At the same time, our goal is to ensure the satisfaction of our customers with their purchases from, and for the sake of your safety, we do not allow the return or replacement of its products, except for the products that arrive to you damaged only.

Cancellation

We are fully aware that sometimes you may change your mind about a purchase. If you change your mind before receiving your order, simply call Customer Service at (966558802545) to cancel your order, and we will do our best to cancel it provided your order has not already been fulfilled.

In the event that this happens, we will treat the cancellation as a return, in any case you can always contact our customer service, they will be happy to help you.


miscellaneous provisions

We reserve the right to modify these terms and conditions at any time without notice to you. Any modifications to these terms and conditions will be effective once they are posted on our website. Your continued use of the Website (or any of our other websites) after such change constitutes your agreement to be bound by the revised Terms and Conditions. Please read and review the terms and conditions again and again. If you do not agree to any change in the terms and conditions, you must immediately stop using the website.

These terms and conditions constitute the entire legal agreement between you and Ann.com, and govern and regulate your use of the website and all services and products available on it, and completely replace any prior agreements between you and Ann in relation to the same purpose.

You acknowledge and agree that the form and nature of the Services may change from time to time without prior notice to you, and may stop providing the Services (or any features included in them) to you or users.

You understand that NOW grants the operators of public search engines permission to use spiders to copy material from the Website for the sole purpose of creating publicly available search indicators that include the material, and NOW reserves the right to revoke these exceptions, either generally or in specific cases.

You understand and understand that you are solely responsible (and that we are not liable to you or to any third party) for any breach of your obligations under the Terms and Conditions and for the consequences (including any loss or damage that you may suffer) of any such breach.

The failure to exercise or enforce, or delay in exercising or enforcing, any legal right or remedy shall not be construed as a formal waiver of such rights.

You and Ann are independent contractors, and these Terms and Conditions, including but not limited to the submission, transmission, broadcast or distribution of Your Content, whether in whole or in part, do not constitute a partnership, joint venture, business, franchise or agency relationship between you and Ann. Neither party will have the power to bind or impose obligations on the other party without the other party's prior written consent. Neither party is authorized to act as an agent or representative of the other party or on behalf of the other party in any capacity other than as expressly set forth in the Terms and Conditions. Neither party (or any of its agents) may declare that it represents the other party or is authorized to act as its representative or consider itself as its representative, nor may any party impose any responsibility or obligation on the other party on its behalf or in its name, unless specifically provided for in these terms and conditions.

If any provision of these Terms and Conditions is held to be illegal or unenforceable, the other Terms and Conditions shall not be affected and shall remain in full force and effect.

These terms and conditions are available in both English and Arabic. In the event of any conflict between the English text and the Arabic text, the Arabic text shall prevail.

These terms and conditions are governed by the laws of the Kingdom of Saudi Arabia, and all disputes arising from the enforcement of these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the Kingdom of Saudi Arabia.

The terms and conditions are a final agreement between the two parties and can not be modified unless it deems that the interest requires changing the terms and conditions in whole or in part by deletion or addition.



your rights

If you have any questions about the terms and conditions or any aspect of your order.

Please contact us via e-mail (SUPPORT@AAN.COM)